Kiya Casino Terms & Conditions — A Complete Guide for Members

1 General Terms

Kiya Casino (hereinafter referred to as the "Platform" or "we") is an online entertainment and betting service provider. These Terms and Conditions ("Terms") form a legally binding agreement between Kiya Casino and its users ("Members" or "you").

These Terms & Conditions are also available in English. In the event of any conflict between the two versions, the Bengali version shall prevail. Kiya Casino reserves the right to amend these terms at any time, and continued use of the platform following any changes will be deemed acceptance of the updated terms.

2 Account Registration & Verification

To create an account at kiya casino, you must provide accurate and complete information. We reserve the right to suspend any account and forfeit funds if registration is found to involve false or misleading details.

• Each individual may hold only one account — multiple accounts are strictly prohibited
• The mobile number and email address used during registration must belong to you personally
• KYC verification is required for withdrawals or transactions above a specified amount
• A copy of your National ID or passport may be required for KYC verification
• Never share your account password or login credentials with anyone

3 Age Restrictions & Eligibility

The minimum age to participate on kiya casino is 18. Any account found to be registered by a minor will be closed immediately and all funds forfeited.

To use Kiya Casino's services, you must:

• Must be at least 18 years of age
• Be a resident of Bangladesh
• Must not be employed in any profession where betting is prohibited
• Must be capable of making sound decisions and not be impaired by any mental incapacity

4 Deposit & Withdrawal Policy

Deposits and withdrawals at Kiya Casino are available via Mobile Pay, Nagad, and Rocket. Processing times and conditions for all financial transactions are outlined below:

• Minimum Deposit: ৳50
• Maximum daily deposit: ৳5,00,000
• Minimum withdrawal: ৳200
• Maximum single withdrawal: ৳1,00,000
• Withdrawal Processing Time: Typically 15–30 minutes
• Withdrawal Methods: Withdrawals must first be made using the same payment method used for the deposit

Kiya Casino reserves the right to delay or suspend withdrawals in cases of suspicious transactions. Additional verification may be required for large winnings.

5 Bonuses & Promotional Offers

Kiya casino regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own terms that must be met:

• Wagering requirements per bonus typically range from 5x to 30x
• Bets placed using bonuses may be subject to restrictions on certain games
• Multiple bonuses cannot be active at the same time unless explicitly stated otherwise
• If bonus fraud is suspected, the account will be investigated and the relevant bonus will be voided
• Kiya casino reserves the right to modify or cancel any promotional offer at any time

6 Betting Rules

All members of Kiya Casino are required to comply with the following betting rules:

• Once confirmed, a bet cannot be cancelled or modified
• Match fixing or placing bets using insider information is strictly prohibited
• We reserve the right to void any bet accepted at incorrect odds due to a technical error
• Bets will be refunded if an event is cancelled or left unresolved
• Any bets lost due to internet disconnection during live betting are the member's own responsibility

7 Prohibited Activities

Involvement in any of the following activities will result in permanent account closure and forfeiture of all funds:

• Operating multiple accounts or exploiting bonus strategies
• Account hacking or unauthorized access to another member's account
• Using automated bots or software to place bets
• Money laundering or transactions involving illegal funds
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage
• Threatening or harassing other members
• Registering under a false identity or using another person's information

8 Account Closure & Suspension

Kiya casino reserves the right to suspend or close an account under the following circumstances:

• In the event of a breach of these Terms & Conditions
• If suspicious or fraudulent activity is detected
• Failure to pass KYC verification or submission of false information
• At the member's own request (self-exclusion)

Members may close their account or take a temporary break at any time. To do so, please contact our support team.

9 Limitation of Liability

Kiya casino is not liable for the following:

• Missing a betting opportunity due to loss of internet connection
• Delays or errors caused by third-party payment systems
• Losses resulting from theft of a member's login credentials
• Temporary service interruptions due to unexpected technical issues
• Financial losses arising from betting

Betting is a risk-based activity. Members are expected to bet within their own means and judgement.

10 Policy on Changes to Terms

Kiya Casino reserves the right to modify, amend, or remove any part of these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after updated Terms & Conditions have been published constitutes acceptance of the new terms. If you object to any changes, you always have the option to close your account.

11 Contact & Support

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

• Email: support@kiyacasino.net
• Live Chat: Active 24/7 (accessible once you're logged in to the platform)
• Response Time: Typically within 10 minutes to 24 hours